Data Protection (GDPR) & Privacy Notice

What is the General Data Protection Regulation?

GDPR is part of the revised Data Protection framework from 25th May 2018 called the Data Protection Act. It is intended to protect your personal data if you live in Europe.

Personal data not only includes your name, address, date of birth but can include an information that you can be identified from, including your location data and IP addresses.

An organisation must have a legal basis to access and process your data and you must be notified.

You have the right at any point to remove permission for an organisation to use your data. You also have the right to ask an organisation to delete your data.

HLC ensures that your data is processed inline with Data Protection Law and as detailed within the privacy notices you will have seen.

What does HLC do with your data?

HLC processes data in line with its privacy notices available below.

HLC has a legal obligation with their funding agencies such as the European Social Fund (ESF), European Structural and Investment Fund (ESIF), Education Skills Funding Agency (ESFA), Big Lottery, Hull City Council and the Department for Work & Pensions.

Further information on which agency funds a programme can be found on website or enrolment paperwork.

How to submit a complaint or data access request

You can request access to the data HLC holds on you by emailing privacy@hlc-vol.org

If you have a complaint on how your data is being used you can contact us by emailing privacy@hlc-vol.org

HLC Data Protection Policy

Click icon to download pdf document.

HLC Data Protection Policy, v3.1

HLC Privacy Policy

We are responsible for managing a network of partner organisations who deliver a range of Department for Work and Pensions (DWP), National Lottery Community Fund and Education and Skills Funding Agency (ESFA) contracts in the Humber and wider Yorkshire Region.

Click icon to download pdf document.

HLC Participant Privacy Policy, v2.2

Website privacy notice

HLC collect information from you in the following ways:

  • Using our Feedback and contact forms
  • Using our complaints form
  • Completing our Prospective Partners form
  • Expressing interests in funding or contracting opportunities
  • Signing up to our mailing list
  • Visiting our website (see our Cookies policy)

 

What information do we collect?

Personal information we collect could include details such as your name, email address, place of work, telephone number and any other information you may provide in any submission you make via this website.

We will use this information to:

  • Provide the services and support to you
  • To update you with important information about our contracting and services
  • To improve our website and content
  • To inform you of the work of HLC and our partners
  • To inform you of learning opportunities

By using this website, its services, functions and forms you are consenting to the processing of your data and information you provide.

We may also use your data for other legitimate interests, where we do so we will always take into account your rights and interests.

We will never sell or rent your information to any third party.

Marketing

You will receive marketing information from us if you sign up to receiving the Training News + email bulletins. You can withdraw your consent from receiving this by using the “unsubscribe” button at the bottom of any e-newsletter you receive from us or by emailing office@hlc-vol.org

Links to other websites

Our website may contain links to other websites of interest. However, you should note that we do not have any control over external websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

How long do we hold your information for?

We will only keep your information for as long as necessary for the relevant, service, activity or enquiry and or to fulfil our obligations.

Your rights

Access – you can request access to the information we hold about you.

Correction – you can ask us to correct or complete data we hold about you.

Remove – you can ask us to remove data we hold about you that we do not need for legal reasons.

Portability – you can request a copy of all the data we hold on you in a form that can be transferred to other organisations.

In addition, you have the right to:

Restrict Processing – you can stop us from processing your data in certain circumstances.

Object – you can object to us using your data for certain forms of processing e.g. marketing.

How to contact HLC:

Telephone: 01482 327438 and speak to Andy Cook (Data Protection Officer) or a member of the team.

Write to HLC at: Data Protection Officer, Humber Learning Consortium, 63-71 Anlaby Road, Hull, HU3 2LL

Or by email: privacy@hlc-vol.org

Complete this form to send us a quick email.

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