Privacy

Humber Learning Consortium (HLC) is responsible for managing a network of partner organisations who deliver a range of Department for Work and Pensions (DWP), Big Lottery and Education and Skills Funding Agency (ESFA) contracts in the Humber and wider Yorkshire Region.

 

Participant Privacy Notice

Last updated Friday 17th August 2018

HLC will not accept enrolments without the signed Privacy Notice declaration download from here

CLLD participants must also be aware of the ERDF Privacy Notice - available by clicking here 

What is this privacy notice about?

The privacy notice explains how any personal data collected from you will be used.

HLC needs to collect personal data to:

  • Check your eligibility to participate in the programme.
  • Support our partners in delivering a service(s) to you.
  • Understand your progress.
  • Monitor the overall progress of the programme.
  • To meet our legal and statutory obligations.

Funders also need personal and (sensitive) Special Categories of data to ensure that their money is being spent for the purposes intended. HLC also use your data to compile statistics and to help evaluate the effectiveness of our Programmes and Partner Organisations.

What personal data do we collect?

  • Contact details (first name, surname, address, postcode, email address, phone number).
  • Personal and Special categories data including date of birth, gender, if considered to have a disability or limiting disability, ethnicity, if they have children.
  • Benefits received.
  • Tenure/living arrangements.
  • Qualifications and prior attainment.
  • Whether experienced the following: convicted of a criminal offence, alcohol dependency, drug dependency, mental ill health, homelessness.
  • Economic status.
  • Activities undertaken as part of the Programme.  This includes notes of mentoring meetings with your Key worker.
  • Responses to attitudinal questions, e.g. around skills, self-confidence and well-being.
  • Responses to questions about work experience, e.g. around training, volunteering, education, barriers to work and job search activity.
  • Responses to questions about job outcomes, e.g. around reasons for working less than 16 hours per week, job roles, employment contracts, and questions about job quality and job satisfaction.
  • Responses to Programme Surveys
  • Involvement in services outside of the Programme (if applicable), e.g. JobCentre Plus, Police, probation or legal services, mental health services, counselling, etc.
  • Details of other programmes you are or have been involved with.

It is therefore vital the data you provide is accurate and up to date

Where do we obtain your personal data from?

Your Key worker (at the Partner Organisation) will collect information directly from you, initially through enrolment documentation, but will also collect “on programme” information such as reviews, notes, attendance and destination information at the end of your programme. This can be in either electronic or paper format.

How is data transferred to HLC?

Paper copies of your data is transferred to HLC through postal service using recorded delivery or handed to an authorised member of the HLC team.

HLC use Cloud Technology Google for Work Cloud Platform (non-EU/International organisation) and Ipegs for the electronic data transfer, further information about electronic transfers of your data can be found below.

Electronic Data Transfers

HLC and its partners use Google for Work Cloud Platform to collect and submit programme data to HLC. Google’s security practices are verified and certified by third-party auditors. They have achieved ISO 27001 certification, which means that an independent auditor has examined the controls present in data centres, infrastructure, and operation.

HLC will endeavour to ensure your data is as secure as it can be using third party applications however we do recommend reading Google Apps for Work and Education Privacy Information “How Google uses your data” available here  

Google have signed up to the EU US Privacy Shield which complies with EU data protection requirements when transferring personal data from and to the European Union.

For CLLD and YEI Programmes HLC also use a third party electronic application known as IPEGS to collect initial applicants data, start on activities and end of programme information. IPEGS is a UK company, further details of their compliance with GDPR and Data Protection can be found here https://ipegs.co.uk/privacy-policy/

What is the legal basis for HLC collecting and processing your data?

HLC process your data in order to fulfil contractual obligations. We are also required to collect your data to meet other legal and statutory requirements.

Will the data be transferred to any other organisation?

HLC shares your data with its Funders (including Management Authorities), of which the Funder and the Funders Privacy Notice are highlighted on the programme enrolment form.

HLC also shares data within its network of partners, this is so that it can offer you tailored learning and support packages.

When HLC shares your personal data, it does so in line with data privacy and security requirements.

Funders may share your data with ESF teams, this will be highlighted under the declaration statement on applicable enrolment forms.

HLC also shares your data with third-parties when they need it to fulfil their services, such as evaluation officers, researchers, software suppliers, auditors, cloud hosting services.

HLC ensures third parties we use have adequate security in place.

HLC will not sell your data or use it for marketing purposes.  If we would like to use your data for any other purpose, we will contact you first to request consent before we do.

How long does HLC keep your data?

HLC need to keep your data for a minimum period of 7 years to meet audit requirements for non-ESF funded programmes. For ESF Programmes the minimum is 10 years and not longer than 31st December 2033. Data will not be stored for longer than necessary.

Your Rights

Access – you can request access to the information we hold about you. Please write to us at the address below or complete our Subject Access Request Form

Correction – you can ask us to correct or complete data we hold about you.

Remove – you can ask us to remove data we hold about you that we do not need for legal reasons.

Portability – you can request a copy of all the data we hold on you in a form that can be transferred to other organisations.

In addition you have the right to:

Restrict Processing – you can stop us from processing your data in certain circumstances.

Object – you can object to us using your data for certain forms of processing e.g. marketing.

How to contact HLC:

Telephone: 01482 327438 and speak to Andy Cook (Data Protection Officer) or a member of the team.

By email: privacy@hlc-vol.org

 

 

 

 

 
 

Aspire Igen, Matrix, European Social Fund, European Social and Investment Fund, Skills Funding Agency, Big Lottery

InspireMe is a fully funded service brought to you by Aspire-igen, ESF, ESFA and the Humber Regional LEP