Quality Manual
The following documents are intended for the use of our contract partners. The manual has been broken down in to sections for your convenience and, in total, form the complete Quality Manual for such contracts.
The first document "Policy and Procedures" includes a guide to the content and use of the subsequent sections.
Partners will use these documents in the delivery of their contracts.
Download 'Policies and Procedures'
Download the 'Quality Calendar'
Download the 'ASL Enrolment Form'
Download the 'Purpose of ILP's'
Download 'Course Changes' - Notification of changes to your business plan
Downlaod 'Learner Completion' - Notification of Learner's completion status
Download 'Learner Contact' - Details of contact by provider/tutor with learner
Download 'Attendance Register (Year Long Course)'
Download 'Attendance Register (up to 13 weeks)'
Download 'Course Evaluation Analysis'
Download 'Course Evaluation' (end of course Learner evaluations)
Download 'Application for ALSF' (Additional Learner Support Funding)
Download 'OTL 'Purpose and Process'
Download 'Observation of Teaching and Learning Form'
Download OTL 'Planned Schedule-Provider Record'
Download 'Provider Quality Performance Audit'
If you require further information or have any questions please contact HLC by email or phone 01482 327438


